Does it feel like you’re paying for hours worked rather than results delivered? Implementing a pay structure based on merit doesn’t just change the compensation structure, it changes your culture. You inspire your team to take...
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Electrical engineers have a useful way of defining what is important and what’s not. It’s a great metaphor for a business owner trying to make decisions regarding whether to stay in the company or sell. Engineers define signal as...
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In the world of home services, there’s no shortage of hustle. Owners juggle calls, crews, quotes, and — somewhere between the chaos — marketing. It’s tempting to think that posting on social media once a week, showing...
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Picture this: It’s 10 p.m. A homeowner, phone in one hand, remote in the other, starts Googling HVAC installers and flipping through reviews, while half-watching a Netflix show. They’re not calling anyone. They’re not leaving...
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One of the biggest mistakes contractors make, especially when they’re in growth mode, is treating each part of the business like it lives in its own bubble. Marketing is in one corner. Operations in another. Sales on their own island...
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The Right Reasons It isn’t common to find an organization that isn’t looking for an angle to line their pockets. GRIT is not looking to profit from its camps; in contrast, they offer these events at no cost to anyone involved...
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Have you ever thought about selling your business, but don’t know where to start? There are questions that you might not have thought to ask that could illuminate new areas of focus in order to start preparing your business to sell and...
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How do you differentiate yourself in the market and stand out as a quality provider? Having high standards isn’t enough. Getting third-party appraisals and certifications can dramatically increase your number of closed deals and average...
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Does your company have a greater purpose that drives your business? The “Why” behind your company shapes your culture, strengthens your community, and rallies your team. In this week’s episode of “Cracking the...
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I first heard the quote, “Begin with the end in mind,” from my coworker, friend, and mentor, David Richardson. This concept of foresight was not an original of David Richardson’s but from Stephen Covey’s book The Seven...
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In the contracting industry you often hear, “I can’t find good people!” It’s time to change the narrative. With a projected 21% increase in technician demand this year alone, now is the perfect time to arm yourself...
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