In HVACR, friction between office staff and field teams is more common than we’d like to admit. A technician shows up on-site without the right notes. A dispatcher gets blamed for the miscommunication. A CSR fields a frustrated call from a...
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It’s never too late to learn a new skill. Just ask Rafael Aguirre. At age 83, Aguirre earned a two-year degree in HVAC technology, along with several related certifications, from Amarillo College, a community college in Amarillo...
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In an increasingly competitive labor market, HVAC contractors need strategic action to incentivize and retain top talents—ensuring they remain fully staffed with skilled technicians, and that those technicians remain engaged with their...
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On June 22, the HVAC industry celebrates its most important asset — the HVAC technician. National HVAC Technician Day honors the men and women who are battling temperature extremes in attics and crawlspaces, leaving their families to...
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So, you can diagnose a faulty compressor with your eyes closed, and you’ve replaced more capacitors than you can count. But then you walk into a mechanical room and see a wall full of controllers, sensors, and network cables—the...
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In the HVACR industry, where skilled labor is increasingly hard to find, contractors are rethinking how to keep technicians happy — or, put differently, on the payroll. Competitive pay is a must, but many businesses are going even...
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AUSTIN, Texas — Interplay Learning announced the launch of its new In-the-Field Guides. These mobile-optimized, interactive resources are part of a comprehensive, structured development program that extends learning to maintenance...
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PALM BEACH GARDENS, Fla. — Carrier Global Corp. on Wednesday announced plans to invest an additional $1 billion over five years in U.S. manufacturing, innovation, and workforce expansion. The investment is expected to...
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The Clifford H. “Ted” Rees, Jr. Scholarship Foundation, a charitable foundation of the Air-Conditioning, Heating, and Refrigeration Institute, has announced scholarship awards totaling $176,000 to 90 students, including two military...
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I remember the first time I was told to replace a belt, it was just a little wee exhaust fan and I was just a little wee apprentice. The journeyman tech handed the belt to me and said go open up that exhaust fan and replace the belt while I write...
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As contractors and technicians cope with packed work schedules, a shortage of skilled labor, and increasingly complex HVACR systems, they welcome anything that helps them get their jobs done better, faster, and easier — and that perhaps...
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