Contractor College’s Cracking the Code Weekly Present: Technician Communication pt. 1

Contractor College’s Cracking the Code Weekly Present: Technician Communication pt. 1


Your technicians play a crucial role in educating and communicating to the homeowner, potentially even identifying additional homeowner needs like IAQ and accessory add-ons. But do they make those sales?

Do they turn over leads to the sales team? Companies need to clearly identify processes and expectations, both on selling and installations, or risk suboptimizing both.

That’s why this week, Russ Horrocks breaks down how to train and coach technicians to go into the home with confidence and perform their job with passion and knowledge, while understanding and meeting expectations and goals.

All that and more on the latest episode of Cracking the Code! Watch, free for everyone, through March 28th at MyContractorUniversity.com/CBS-Show.

 

 

Whether you require installation, repair, or maintenance, our technicians will assist you with top-quality service at any time of the day or night. Take comfort in knowing your indoor air quality is the best it can be with MOE heating & cooling services Ontario's solution for heating, air conditioning, and ventilation that’s cooler than the rest.
Contact us to schedule a visit. Our qualified team of technicians, are always ready to help you and guide you for heating and cooling issues. Weather you want to replace an old furnace or install a brand new air conditioner, we are here to help you. Our main office is at Kitchener but we can service most of Ontario's cities


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