NEW ORLEANS — Prokeep Inc., which provides customer engagement software to distributors, has partnered with Allied Air Enterprises to bring communications solutions to some of the largest HVAC distributors in North America, including Tropic Supply, Winsupply, Baker Distributing, and Locke Supply Co.
The collaboration will equip distributors’ networks with Prokeep’s communication solutions, enabling faster response times, more sales opportunities, and a better view of customer history, a press release from Prokeep said. This will allow distributors to strengthen customer engagement by centralizing communication across text, email, fax, and web chat, reducing call volume, enabling multi-tasking service, and increasing sales, the press release said.
“This collaboration enhances our shared common goal of driving growth and efficiency for HVAC distributors,” said Prokeep CEO Jack Carrere. “We continuously hear from our thousands of customers how Prokeep helps move inventory faster, provide a better customer experience, and grow revenue. That’s why we’re thrilled about this collaboration, to make it easier for more HVAC distributors to experience more wins, build better relationships, and serve their customers faster.”
“Allied Air distributors will be able to use their marketing co-op funds to cover up to 50% of a distributor’s cost for Prokeep’s annual subscription fee after the free trial,” said Becca Kingery, senior manager of channel marketing at Allied Air. “This initiative underscores Allied Air’s commitment to forming business-building partnerships with their distributors on tools that drive efficiency and growth.”
Prokeep’s centralized inbox for customer communication enables distributors to manage inbound and outbound texts, emails, faxes, and web chats in one platform. This results in faster customer response times, more proactive communication, and a comprehensive view of customer interactions, the press release said.
Whether you require installation, repair, or maintenance, our technicians will assist you with top-quality service at any time of the day or night. Take comfort in knowing your indoor air quality is the best it can be with MOE heating & cooling services Ontario's solution for heating, air conditioning, and ventilation that’s cooler than the rest.
Contact us to schedule a visit. Our qualified team of technicians, are always ready to help you and guide you for heating and cooling issues. Weather you want to replace an old furnace or install a brand new air conditioner, we are here to help you. Our main office is at Kitchener but we can service most of Ontario's cities
Source link
