Your technicians are crucial to your company’s customer experience – they’re your front line in the home! But too often, those same technicians are the least prepared to execute on your customer service strategy. That is, until you’ve given them the correct training. . . .
In this week’s episode of Cracking the Code, Contractor University faculty members Weldon Long and Russ Horrocks explain how to train your technicians to go above and beyond for customer service, and how you can reward them for doing so. The result? Happier customers and a more successful business.
All that and more on this week’s episode! Watch, free for everyone through August 8th, at MyContractorUniversity.com/CBS-Show.
Whether you require installation, repair, or maintenance, our technicians will assist you with top-quality service at any time of the day or night. Take comfort in knowing your indoor air quality is the best it can be with MOE heating & cooling services Ontario's solution for heating, air conditioning, and ventilation that’s cooler than the rest.
Contact us to schedule a visit. Our qualified team of technicians, are always ready to help you and guide you for heating and cooling issues. Weather you want to replace an old furnace or install a brand new air conditioner, we are here to help you. Our main office is at Kitchener but we can service most of Ontario's cities
Source link
Add Comment