For Sustainable Growth, Having the Right HVAC Business Plan Is Key

Why Business Plans Matter

Business plans are valuable tools for driving long-term growth, not least because they provide a way to define objectives clearly. Simply put, businesses won’t be able to monitor or assess their success rate unless they clarify what success looks like—articulating specific short-term and long-term goals and benchmarks between the two. These goals and benchmarks should be outlined in a business plan, allowing teams to understand what they hope to achieve and the rate of progress they’re making along the way.

But if business plans are about prescribing a pathway to success, they also make it easier to pivot. A good business plan will show how accomplishing tasks A and B will likely result in C—but by measuring objectives against real-world performance, leaders can recognize when the plan needs to be adapted or fine-tuned.

Of course, business plans are not one-size-fits-all—businesses may have wildly different goals based on their size, structure, and market, among other factors. An HVAC company is bound to have benchmarks different from those of a computer repair store.

It’s also worth noting that to ensure business plans remain aligned with reality, the leadership team should review them often, comparing stated goals against actual P&L statements and other performance data. Monthly business plan reviews are standard, though some companies may benefit from reviewing their business plans more frequently —in some cases, weekly.

Forecasting Financial Performance

While business plans may differ from one enterprise to the next, some components are essential—including P&L forecasting.

The best business plans forecast financial performance in an ambitious yet realistic way, giving team members something to strive for while ensuring attainable success. Including financial forecasts in a business plan and reviewing and revising them monthly provides a level of self-knowledge that many companies lack. The average, underperforming business will wait until the end of their fiscal year to determine whether they made money, but successful business planning should give companies access to up-to-date financial information from month to month.

Including P&L forecasting in a business plan also helps to balance growth and scalability. Specifically, setting realistic models for financial growth can help business leaders determine how to scale their processes, procedures, and organizational structures to help advance their goals.

Multi-Year Planning

One thing to be aware of when making a business plan is the inherent tension between long-term strategy and short-term tactics. Balancing multi-year planning with business needs that can change and fluctuate daily may be challenging.

A word of caution: Listing every imaginable goal can quickly make a long-term plan untenable and overwhelming. It’s better to identify a long-term vision for the company and then break it down into short-term goals and subtasks representing progress toward that vision.

Something else to remember is that setting long-term goals for a business can be disadvantageous when those goals are not matched with a thoughtful business plan. Pursuing a vision without a clear plan often means that a single roadblock can derail progress altogether—but the value of having a business plan provides a framework in which businesses can adjust and continue.

Beyond Financials

While multi-year budgeting and forecasting benefit any business plan, there’s more to consider than financial performance. Another essential component of any business plan is employee training.

Training is essential to achieving any vision. Within a business plan, training should be included in all facets from service to management—and it should encompass both soft skills and more technical skills, as needed. A good training plan allows business owners to map out their team’s growth journey, all while staying within budgetary parameters.

Training should be ongoing, not just occasional. Business owners must ensure that anyone they promote is ready for more responsibility, and one way to do this is to provide them with plenty of training—and the means for doing so can be outlined in a business plan.

Planning For Meaningful Growth

Businesses rarely grow by accident. Sustainable success requires advanced planning. Businesses that don’t have a plan should prioritize creating one. And for leaders with a business plan, ensure you consult it regularly.