At A.B. May, we believe that how we treat each other behind the scenes directly impacts the experience we deliver to homeowners across Kansas City. That belief came to life recently at one of our favorite employee events—complete with a dunk tank, jumbo Connect 4, and Velcro soccer. Yes, it was a blast, but more importantly, it reminded us of the powerful connection between engaged teams and exceptional service.
Much like prepping a reliable HVAC system before summer hits, we know the value of proactively supporting our people. When our technicians, customer service representatives, and support teams feel energized and appreciated, it shows in every job—from Heating and Cooling to Plumbing, Electrical, Appliance Repair, and more.
A Culture That Fuels Connection
The goal of our recent event wasn’t just fun—it was strategic. We wanted to strengthen the bonds between team members before the summer rush, and we did just that. When we handed out goodie bags and laughed over friendly competition, it wasn’t just a break from the workday—it was a chance to invest in the culture that drives our service.
Our reputation as a trusted Kansas City home services provider since 1959 is built on these small but powerful moments. When our employees feel connected, they go the extra mile, whether they’re addressing a burst pipe, troubleshooting a generator, or performing a seasonal tune-up.
Employee Engagement = Customer Satisfaction
It’s simple: when our team is excited to come to work, they’re more focused, responsive, and driven to solve problems. That’s why we prioritize both internal engagement and ongoing training. These events give us the chance to share best practices, review safety standards, and keep everyone aligned on delivering the best service possible.
As highlighted in our blog on The Ideal Home Temperature, we aim to help you stay comfortable year-round. That same care starts with our people—from team-building games to hands-on HVAC expertise.
We Serve Our Community by Supporting Our Team
This kind of employee-first mindset is part of what sets us apart. Our team members are empowered to build meaningful relationships with customers, making every service call feel more personal. It’s why clients trust us not just to fix an issue, but to provide thoughtful, long-term solutions.
In fact, our team’s dedication is one of the reasons our A.B. May warranties are so valuable—they’re backed by people who care and are invested in every step of your home comfort journey.
Preparing for Summer the Right Way
As temperatures rise in Kansas City, we’re ready to meet the demand—because we’ve prepared our team to thrive under pressure. Whether it’s HVAC maintenance or improving water quality, our service professionals are trained, equipped, and supported to handle it all with excellence.
Check out our post on Home Heating Safety for year-round tips that also apply to your cooling system, like the importance of regular maintenance and filter changes to boost energy efficiency.
Service Backed by Culture and Care
At A.B. May, we’re proud to have built a culture where feedback flows both ways, teamwork is second nature, and every employee is empowered to make a difference. This isn’t just about internal operations—it’s about making sure every homeowner feels confident and cared for, from Overland Park to Lenexa and everywhere in between.
The Bottom Line
When you choose A.B. May, you’re getting more than just a home service provider—you’re getting a team that values excellence, community, and a whole lot of heart. From dunk tanks to drain cleanings, we’re here for it all—because we know that when our team is thriving, your home is too.
Need service?
Call your A.B. May technician today and experience the difference a motivated team can make in your Heating, Cooling, IAQ, Plumbing, Electrical, or Appliance Repair needs.
Whether you require installation, repair, or maintenance, our technicians will assist you with top-quality service at any time of the day or night. Take comfort in knowing your indoor air quality is the best it can be with MOE heating & cooling services Ontario's solution for heating, air conditioning, and ventilation that’s cooler than the rest.
Contact us to schedule a visit. Our qualified team of technicians, are always ready to help you and guide you for heating and cooling issues. Weather you want to replace an old furnace or install a brand new air conditioner, we are here to help you. Our main office is at Kitchener but we can service most of Ontario's cities
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