HVAC Contractors: The Hearth & Ice Distinction

The Hearth & Ice Mission Assertion

“Hearth & Ice will serve our buyer in a good, trustworthy method by way of exhausting work to attain 100% satisfaction.”

Hearth & Ice Worth Assertion

“Hearth & Ice might be a good and trustworthy mechanical firm that may show by way of actions that integrity is on the middle of our core beliefs and all that we do.”

The Worth of Worth and Mission Statements

At Hearth & Ice, we imagine these phrases above, however how can we dwell them? In spite of everything, just about each firm has a mission assertion lately. That alone shouldn’t imply something to you as a possible buyer.

How these beliefs manifest into actuality ought to matter, although.

We usually don’t like speaking about ourselves, preferring to give attention to data that may assist clients make the suitable choices for his or her HVAC providers.

Details about corporations, although, ought to be a part of that call. And we’re happy with the myriad methods we offer worth to our clients, above and past many others within the {industry}.

Under we stroll by way of among the gadgets we’re most happy with. It’s not a complete listing of every little thing we do for every buyer, however represents a snapshot of our ongoing dedication to excellence.

Dedication to Buyer Service

24/7/365 Help

Our workers is all the time prepared to help you together with your HVAC wants. We have now around-the-clock workers ready to deal with your questions or issues.

Ultimate High quality Inspection (FQI)

Per week or two after set up, a Hearth & Ice consultant will return to your property to make sure every little thing is functioning correctly, to be sure you perceive your thermostat and luxury choices, and to examine the standard of the set up. If something is amiss, it’s reported to our coaching and administration workers and is used to tell modifications to our set up practices and coaching.

We’re proud to be the one contractor within the space who will return for this go to to look you within the eye to be sure you’re glad with the job that was finished.

Help for the Lengthy Haul

We schedule follow-up communications two weeks, 90 days, six months, and one yr after set up to make sure you’re glad together with your system. Moreover, with inexpensive, proactive upkeep plans, our firm is designed to assist your HVAC funding for years to come back.

Dedication to Mechanical High quality

Largest Coaching Facility in Central Ohio

The Hearth & Ice coaching facility is the biggest within the space. Right here, our installers and technicians get tons of of hours of coaching yearly.

Coaching services are a rarity to start with for HVAC corporations, not to mention one that enables for coaching on each main sort of apparatus we set up and repair. The distinction in institutional information can and does make a distinction.

57-Level Commissioning

On each set up we do, we carry out an intensive commissioning that tracks 57 totally different variables. This ensures optimum efficiency of your gear, and in addition units benchmarks for future service technician visits.

Commissioning is just not all the time carried out industry-wide, or not as completely. There’s an opportunity that your set up is simply nearly as good with out testing it on this means, however no solution to know for positive except it’s commissioned.

Commissioning can take as much as an hour of additional time. Quite than racing to the following job, we carry out it each time to ensure the work we did is as much as the requirements you deserve.

Digital Gauges

Digital testing gauges present extra correct readings than conventional analog gauges. Each bit counts in the case of the consolation of your property and the quantity of your utility payments. Even a small discrepancy between your system’s ranges and its preferrred ranges can have an effect on this stuff.

Nitrogen Brazing

We braze refrigerant traces with nitrogen, which prevents oxidation of the road. This proactively protects towards long-term injury that may be prompted attributable to oxidation.

This oft-skipped step in an A/C set up might be the distinction between 15-20 years of clean operation, or a shortened lifespan with preventable mechanical points costing you consolation and cash.

N.A.T.E. Licensed, Devoted Set up Groups

With quite a few set up groups, we will present experience to each dwelling we go to. N.A.T.E. certification is considered the {industry} normal for excellence in coaching, and we pleasure ourselves on being a N.A.T.E. licensed contractor.

Dedication to Enterprise Integrity

W2’d, Hourly Staff

On this planet of contract work, a piece-rate worker who’s paid by the job is incentivized to complete a job rapidly, which frequently leads to reduce corners. At Hearth & Ice, all of our staff are W2’d and paid hourly, and are financially incentivized to carry out jobs that don’t require callbacks attributable to points with the gear. We imagine in doing the job proper, or under no circumstances.

A number of Financing Choices

HVAC gear is an enormous funding, so we offer a sturdy array of financing choices to fulfill your finances and life-style. Moreover, we scour producer and utility firm incentives to offer you choices for tax credit and rebates on qualifying gear.

Ohio License #36883

As a licensed HVAC contractor, we all the time pull permits which might be required by state and native rules. This ensures the integrity of the set up by way of third-party inspection and protects your funding.

$2 Million in Legal responsibility Insurance coverage

Solely $1 million is required by the State of Ohio, however we double that to make sure the viability of our enterprise and security of the houses we service.

Background & Drug Checks

All staff should move prison background and drug checks earlier than being employed.

Dedication to Private Integrity

Reside Customized Load Calculation

It’s a typical false impression that every one you want is the sq. footage of a house to correctly measurement an HVAC system. That’s dangerously unfaithful, however the delusion exists as a result of many contractors reduce corners and solely use the sq. footage.

We use Handbook J Load Calculation specs created and authorised by the Air Conditioning Contractors of America and really useful by the Division of Vitality.

We additionally examine ductwork at no cost to confirm that it’s designed for correct airflow. To disregard that is to stifle the effectivity of many fashionable methods.

A number of Set up Choices

Our gross sales representatives are ready to provide you a spread of choices to fulfill your finances and luxury wants. Quite than providing a “one measurement matches all” answer on gear or model, we’ll work with you to decide that’s proper to your dwelling.

10-12 months Clear Coil Assure

With one in every of our Aprilaire media filters, if you happen to change your filters on their really useful schedule (which we will additionally deal with for you), you’ll have a 10-year clear coil assure. Any cleansing that’s wanted inside this era is freed from cost.

Uniforms & Safety Gear

By requiring that every one Hearth & Ice staff put on standardized uniforms, and journey in clearly marked Hearth & Ice automobiles, you’ve the peace of thoughts understanding that the suitable particular person is in your house for the job.

Moreover, we take the specter of COVID-19 significantly and require private protecting gear any time one in every of our gross sales representatives, installers, or technicians enters your property.

Lastly, we use drop cloths and protecting footwear to ensure your property stays clear all through even the hardest installations.

Workplace Compliance with COVID-19 Rules

Our workplace workers practices social distancing, put on masks in any respect acceptable occasions in accordance with present mandates, and we’ve applied a number of precautionary measures to make sure the well being and security of not simply our workers however our clients as effectively.

Moreover, we’ve applied “no contact service calls” with correct protecting gear to guard our gross sales reps, technicians, and the purchasers they serve.

Neighborhood Involvement & Charity

We participate in Warmth the City, an occasion coordinated by the Air Conditioning Contractors of Ohio. By this outreach, we service the HVAC methods of underprivileged households as they put together for the tough winter.

By our efforts, we additionally assist native organizations and charities such because the James Most cancers Middle, the Mid-Ohio Meals Financial institution, the Arbor Day Basis, and Disabled American Veterans.

Environmentally Acutely aware

Outdated HVAC gear should be disposed of in secure methods. Quite than venting refrigerant into the ambiance, or junking outdated gear, we recycle outdated gear that’s faraway from the house and eliminate all supplies safely. Cash from the recycled supplies goes to the charities listed above.

Lifetime Workmanship Assure

We assure the next gadgets for the lifetime of the gear towards defects in supplies or workmanship from the date the system is put in:

• All ductwork we set up
• All ductwork insulation we set up
• Different gadgets we set up, together with sheet steel straps, clamps, fasteners, hangers, locks, drivers, drain piping, and fittings
• All high-voltage electrical wiring, wire nuts, straps, ties, and connectors we set up
• All refrigerant piping we set up (doesn’t embody the fee to achieve entry to underground or different inaccessible piping)
• Refrigerant insulation we set up
• All gear pads, stands, jacks, and vibration elimination gadgets we set up

Correct upkeep is what permits us to supply this distinctive assure. The one requirement to maintain this safety in drive for the lifetime of the gear is to resume your annual upkeep program when due.

Heating, Air flow & Air Conditioning Providers for Columbus, OH

At Hearth & Ice, “Your Belief Is Our Enterprise.”

I imagine in that assertion, and have tried to construct an organization that displays our mission and values.

We’d like to show to you that we follow every little thing outlined above, and that we imagine in this stuff as an organization. For those who’re in our service space, give us a name. We’d love to indicate you why we’re totally different.