Since launching with its first customer in October 2024, Mura has already onboarded several commercial field service companies with the technology showing promising results. One customer decreased their time spent on purchase order processing by 80% while significantly reducing downstream accounting and billing errors.
“Mura’s platform has transformed how we manage our workflow at Tolin Mechanical,” said Nick Dosen, CFO of Tolin Mechanical, a Service Logic Company based in Denver. “Since implementing their solution, we’ve seen dramatic time savings for both our customer service representatives and field technicians, significantly improving our downstream invoicing cycles. What sets Mura apart is their ability to integrate seamlessly with our existing systems — we didn’t have to disrupt our operations or move our team to a completely new platform.”
The seed funding will be used to expand Mura’s engineering team, build additional automations in Accounts Receivable and Accounts Payable workflows, and accelerate integration with additional field service management platforms. This is now the second investment that lead investor, Lerer Hippeau, has made with co-founders Smith and DeRoberts.
“The commercial field service market represents a significant opportunity for innovation through AI,” said Andrea Hippeau, partner at Lerer Hippeau. “What makes Mura compelling is their approach to making AI work invisibly within existing workflows. Ryan and Claire have a proven track record of building industry-defining platforms, and we’re excited to back them again as they tackle this new challenge.”
“Mura is the perfect example of a new and highly scalable business made possible by advances in AI,” said James Stewart, founding partner at Level One Fund. “Just a few years ago its order-to-cash solution was not technically feasible and today it’s already transforming operations for customers across the commercial field service industry, leveraging the latest breakthroughs in intelligent automation.”
For more information about Mura, visit www.mura.co.
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