Recognized for outstanding leadership of her team, commitment to workforce development and dedication to her customers and community, Ashley Stroud of Plumbing Outfitters in Taylor, Texas, has been named the 2025 Plumbing Contractor of the Year by the Plumbing-Heating–Cooling Contractors—National Associations. Sponsored by Delta Faucet, the award was presented at PHCC CONNECT 2025 in Grand Rapids, Michigan.
Stroud, who leads Plumbing Outfitters with a strong foundation of excellence, has set a new benchmark for what it means to be a modern plumbing contractor. Guided by the company’s CHAMPS values – Character, Humility, Accountability, Mindfulness, Precision and Service – she has built a culture where professionalism and customer satisfaction are at the forefront.
Stroud also advocates for the future of the plumbing trade, investing in workforce development, engaging with local schools, and participating in legislative efforts to strengthen the profession. By fostering growth in others and actively supporting PHCC at the local and state levels, she ensures a strong pipeline of talent for years to come.
Recognized for his innovative business practices, dedication to workforce training and commitment to customer care, Larry Shoemaker of Deluxe Plumbing has been named the Plumbing-Heating–Cooling Contractors—National Association’s 2025 HVAC Contractor of the Year. The award, sponsored by PHCC Corporate Partner Rheem, was presented during PHCC CONNECT 2025.
Shoemaker is widely recognized for leading by example and setting the highest standards of professionalism for his team of more than 40 employees. Under his leadership as company owner, Deluxe Plumbing has prioritized ongoing training in plumbing, HVAC and electrical work, with an emphasis not only on technical expertise but also on customer service excellence. He has developed structured programs to ensure client satisfaction, including customer feedback surveys, technician performance scorecards, incentive programs tied to service quality and a 24-hour satisfaction resolution policy.
Shoemaker has championed forward-thinking management and efficiency, introducing innovations like companywide iPad use for technicians. This streamlined field and office workflows, enabling real-time communication, digital invoicing, accurate job tracking and timely customer updates.
To see the full list of all awards presented during PHCC CONNECT 2025, visit phccweb.org/news/celebrating-the-very-best-of-2025.
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