The Secret to the Best HVACR Partner Programs? Listening to Customers.

The Secret to the Best HVACR Partner Programs? Listening to Customers.


Bosch is listening to its customers and incorporating their feedback into future decisions. “We started planning some fairly aggressive new program features that various customers have asked for,” Barber continued. “We’re going to roll those out over the months and years ahead. This included changes and updates to our EasyAir app.”

The Bosch EasyAir App — available on the Apple Store or Google Play — was designed with both homeowners and contractors in mind. All functions are available from a mobile device in real time. Multiple products are integrated with EasyAir, and as more Bosch products with 5G capability are released, they will be added to the EasyAir network as well.

The app provides easy registration for all Bosch HVACR products. Homeowners or technicians scan the serial code from the unit by using the camera on a mobile device, and the app then auto-populates the information. Homeowners can easily monitor energy usage, receive critical alerts, and control a smart thermostat program from their phone. They can also easily access their contractor’s phone number in an emergency.

Homeowner data is also available to the contractor. Plus, the app helps the contractor install, monitor, and troubleshoot Bosch-connected HVACR home comfort products. Contractors can monitor unit status, view system data, request remote monitoring permission from homeowners, and more. Bosch is currently working on developments to enable the app to track the top five common fault codes and provide diagnostics on each.

Home Comfort PRO Features

Bosch’s Home Comfort PRO program offers their contractors help with their business operations as well as technical support. Home Comfort PRO includes three different status levels: Silver, Gold, and Platinum. The reward system is based on one point equalling one dollar. Points are earned on product registrations and increase with the different tier levels. Points can then be used to purchase items through the company’s partner shop for cash-out options, apparel, gear, gift cards, and more.

Whether you require installation, repair, or maintenance, our technicians will assist you with top-quality service at any time of the day or night. Take comfort in knowing your indoor air quality is the best it can be with MOE heating & cooling services Ontario's solution for heating, air conditioning, and ventilation that’s cooler than the rest.
Contact us to schedule a visit. Our qualified team of technicians, are always ready to help you and guide you for heating and cooling issues. Weather you want to replace an old furnace or install a brand new air conditioner, we are here to help you. Our main office is at Kitchener but we can service most of Ontario's cities


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