In this episode of “HVAC Chats,” Nicole Krawcke, head of content for Contracting Business, speaks with Scott Pierson, vice president of HVAC and market strategy at Parts Town, about how contractors can prepare for an expected high-demand summer service season. The discussion explores rising repair-versus-replace trends, parts inventory planning, technician efficiency, smart HVAC technology adoption, and the growing importance of preventive maintenance. Pierson also shares insights on OEM parts strategies, truck stock management, financing trends, and operational practices that can help HVACR contractors improve customer satisfaction and stay competitive during peak demand periods.
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